![]() ![]() So pull down the menu twice so that the power button is there and tap it. Safe Mode retains all your data but puts the apps in the condition of a new phone. I'm not going to try to talk you out of returning it but since you are, you will have to reset it so that you don't send it in with all your personal data so why don't you do that now and see how the phone reacts.īut before we do that, let's try booting to the Safe Mode. Thanks for at least replying to heart that. I don't understand what I did wrong or could have possibly said wrong to deserve this nor did they try to explain it. I was nearly in tears after so much effort. I told him about my experience so far on the phone with the previous 3 tech supports and let him know how frustrated I was. ![]() The very last tech I spoke with I begged him to tell me what's going on and also begged him to at least stay with me so I could actually get some where. I'm not exaggerating at all when I say I did this for just over 3 hours. But instead of coming back they'd transfer me to a new clueless tech support and I'd start over. Every one of them asksd me the same exact questions and then I'd tell them my story and each one of them asked me told hold shortly and they'd be right back. I had to re-tell my story to 5 different support techs. I spent the entire afternoon on the phone with samsung support. Well, I fully regret my decision already and it's only been a week. I did a lot of research before I made the switch because I feared having a bad experience and regretting my decision. I've had an iPhone almost my entire life. It was kinda a big deal for to make the decision to switch over from iPhone. I feel like I've been stabbed in the heart. I can't imagine a phone call going any worse. So, with that I decided to call samsung support and I can't believe what I learned. I truly believe that there is something seriously wrong with my phone. I'm having all sort of issues with my new S21. I downloaded mcafee because I'm having more issues than just with my passwords. I hate trying to remember passwords so the easier solution the bigger I've had the phone for two days and I still am typing in my login and password to everything I sign into. Instead, it asks me to download Samsung pass every time I type a password in. I've tried disabling it thinking that then when I typed in a new password it would use my Google account passwords but it didn't work. I've set up my Google account but all I can seem to do with the password manager and autofill is have access to the info. My problem is that as I'm logging into accounts, my passwords aren't being saved at all actually. ![]() I had planned to use Google password manager since I had already used Google manager withe my iPhone which I thought would make this swap a lot easier. My biggest frustration as of now is using a password manager. I'm questioning now if i did the right thing now because I can figure out how to do some fairly basic things. So I've always had an iPhone but decided to make the switch and bought a Samsung s21. ![]()
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